Frequently Asked Questions
Xactimate is the industry-standard estimating software used by insurance companies, contractors, and adjusters. If your estimate isn’t written in Xactimate, there’s a good chance the insurance company won’t take it seriously.
Most estimates are completed within 1–3 business days. If you need it faster, rush service is available for an additional fee.
You can upload photos, 3D scans (like Matterport or DocuSketch), sketches, or even handwritten notes. The clearer the details, the more accurate your estimate will be.
Both. Homeowners use us when they want a fair estimate to give their insurance company. Contractors and adjusters use us to save time and keep their projects moving.
We send a draft (Preview Estimate) first. You can review it and request edits before we finalize the file.
Yes. Because we use Xactimate, our estimates follow the same format adjusters use, which makes approvals much smoother.
